Vehicle complaint database

The U.S. government's National Highway Traffic Safety Administration (NHTSA) allows the public to file complaints about vehicles and transportation-related equipment. Complaints can be submitted by phone, fax, mail or online and are typically reported by consumers and attorneys. The complaints are monitored by NHTSA's Office of Defects Investigation, which looks for trends and, in some cases, orders investigations. Here are complaints about vehicles filed with NHTSA since Jan. 1, 2010. This list is updated daily, and the data are reprinted "as is" from the filings. Search by manufacturer and model and sort by model year, date filed and date of claimed incident.

Find your make and model

Enter make (ex: Ford, Toyota, Audi)
Enter model (ex: Mustang, Corolla, A4)

Complaint detail for ODI:

Toyota: Road to recall

Check out the Times' Road To Recall series. Read the stories that broke news leading to the largest recall in Toyota's history. Browse the Times' official death count, with links to more contextual information about each incident.
Advertisement