Toyota: Road to recall
Most news organizations reported Toyota’s Sept. 29, 2009, decision to recall nearly 4 million vehicles to prevent floor mats from trapping gas pedals open, causing sudden acceleration, and left it at that. Times reporters Ken Bensinger and Ralph Vartabedian took a harder look. Their 2009 stories proved prescient when, early in 2010, Toyota announced that sticking gas pedals were also at fault and federal investigators began looking at other causes. Bensinger and Vartabedian were named finalists for the 2009 Pulitzer Prize in National Reporting.
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Deaths blamed on sudden unintended acceleration
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Browse complaints
Browse NHTSA's car complaint databaseDate | By | Articles | tags |
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Dec. 26, 20122012-12-26 | W. J. HenniganW. J. Hennigan | Toyota settlement in sudden-acceleration case will top $1 billion Toyota Motor Co. has announced an agreement worth more than $1 billion to settle a lawsuit involving unintended acceleration in some of its vehicles.Toyota settlement in sudden-acceleration case will top $1 billion |
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Aug. 31, 20102010-08-31 | Ken BensingerKen Bensinger | Texas Supreme Court rules against Toyota in rollover case The carmaker is ordered to face contempt charges in a suit filed by a paralyzed woman who received a $1.5-million settlement. She now says she settled only because the firm withheld documents.Texas Supreme Court rules against Toyota in rollover case |
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Aug. 18, 20102010-08-18 | Ralph VartabedianRalph Vartabedian | Safety regulators subpoena 'black box' data from Toyota truck involved in fatal crash The subpoena is issued to William Rosenbluth, an expert in black boxes, who obtained the event data recorder from the family of victim Christopher Eves.Safety regulators subpoena 'black box' data from Toyota truck involved in fatal crash |
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Aug. 11, 20102010-08-11 | Ken BensingerKen Bensinger | Toyota data recorders reveal no new causes of sudden acceleration A review of 'black box' recorders from 58 vehicles in accidents blamed on unintended acceleration did not find any new safety defects, federal regulators tell Congress.Toyota data recorders reveal no new causes of sudden acceleration |
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Aug. 5, 20102010-08-05 | W. J. HenniganW. J. Hennigan | Toyota posts $2.2 billion quarterly profit Despite the double whammy of the economic downturn and ongoing safety recalls, Toyota Motor Corp. has made its biggest profit in two years.Toyota posts $2.2 billion quarterly profit |
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Aug. 2, 20102010-08-02 | Ken Bensinger, Stuart PfeiferKen Bensinger, Stuart Pfeifer | Toyota sudden acceleration reports date to 2003 Documents filed in new lawsuits against the automaker show it received reports of at least six incidents before massive recalls began last year. Plaintiffs attorneys say they prove Toyota was aware of defects.Toyota sudden acceleration reports date to 2003 |
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July 20, 20102010-07-20 | Ken BensingerKen Bensinger | Toyota subpoenaed again, this time over faulty steering components Grand jury seeks documents related to steering relay rods, which are crucial to the handling and control of vehicles, as investigations into sudden acceleration and other safety matters continue. Toyota subpoenaed again, this time over faulty steering components |
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July 12, 20102010-07-12 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Auto safety bill is scaled back in face of industry opposition Lawmakers acknowledge changes to the legislation that was prompted by Toyota's sudden-acceleration crisis but say it sets realistic goals.Auto safety bill is scaled back in face of industry opposition |
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July 1, 20102010-07-01 | Times StaffTimes Staff | Toyota reveals Lexus engine troubles About 270,000 vehicles sold worldwide -- involving as many as seven Lexus models and one Toyota -- have faulty engines that could stall. No accidents have been linked to the problem.Toyota reveals Lexus engine troubles |
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June 26, 20102010-06-26 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota recalls Lexus HS 250h hybrid, halts sales After government tests show the hybrid could leak fuel in a rear-end collision, Toyota stops all sales and recalls 17,000 sedans, including 4,000 at dealerships.Toyota recalls Lexus HS 250h hybrid, halts sales |
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June 18, 20102010-06-18 | Jerry HirschJerry Hirsch | U.S. auto quality tops imports in J.D. Power survey Ford and GM lead the way as domestic carmakers claim superiority for the first time in the initial quality survey's 24 years. Toyota's slide helps.U.S. auto quality tops imports in J.D. Power survey |
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June 18, 20102010-06-18 | Stuart PfeiferStuart Pfeifer | Evidence shows tenacity of plaintiffs' attorney in Toyota case Mark P. Robinson Jr., a co-lead counsel in the lawsuits facing the carmaker over alleged sudden unintended acceleration, has a history of doing what it takes to get the proof and win in court.Evidence shows tenacity of plaintiffs' attorney in Toyota case |
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June 5, 20102010-06-05 | Jerry HirschJerry Hirsch | Chrysler's swift recall shows effect of Toyota PR debacle The automaker acts quickly to recall about 25,000 Dodge Caliber and Jeep Compass vehicles after NHTSA received complaints about sticky gas pedals.Chrysler's swift recall shows effect of Toyota PR debacle |
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May 28, 20102010-05-28 | Stuart PfeiferStuart Pfeifer | Judge orders Toyota to turn over documents to plaintiffs' lawyers Ruling gives the automaker 30 days to provide thousands of pages of records to Toyota owners alleging sudden-acceleration problems.Judge orders Toyota to turn over documents to plaintiffs' lawyers |
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May 25, 20102010-05-25 | Nathan Olivarez-GilesNathan Olivarez-Giles | Toyota halts sales of Lexus LS 460 and LS 600h sedans The company recalls 11,500 of the 2009-10 vehicles, including 4,000 sold in the U.S., after reports of the steering wheel falling out of alignment. No remedy is expected until late June.Toyota halts sales of Lexus LS 460 and LS 600h sedans |
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May 23, 20102010-05-23 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota took cost-cutting approach on lurching Lexus models, records show Five months before the new 2002 Lexus ES hit showroom floors, the company's U.S. engineers sent a test report to Toyota City in Japan: The luxury sedan shifted gears so roughly that it was "not acceptable for production."Toyota took cost-cutting approach on lurching Lexus models, records show |
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May 20, 20102010-05-20 | Jim PuzzangheraJim Puzzanghera | Toyota's acceleration testing still inadequate, House members say The automaker's assertions that 'extensive testing' has been conducted for electronic defects 'don't appear to be true,' Rep. Henry Waxman says.Toyota's acceleration testing still inadequate, House members say |
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May 15, 20102010-05-15 | Stuart PfeiferStuart Pfeifer | Judge selects lawyers in Toyota litigation A federal judge in Santa Ana appointed four attorneys Friday to oversee hundreds of lawsuits accusing Toyota Motor Corp. of selling dangerous vehicles.Judge selects lawyers in Toyota litigation |
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May 12, 20102010-05-12 | Jerry HirschJerry Hirsch | Toyota reports fiscal-year profit of $2.3 billion The carmaker rides cost-cutting and a rebounding economy to an annual profit despite an expensive litany of troubles in the last year.Toyota reports fiscal-year profit of $2.3 billion |
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May 11, 20102010-05-11 | John M. Glionna, Yuriko Nagano, Ralph VartabedianJohn M. Glionna, Yuriko Nagano, Ralph Vartabedian | Toyota 4Runner SUVs and T100 trucks in safety probe The U.S. is examining whether the automaker delayed disclosing a serious steering defect. The announcement came while Transportation chief Ray LaHood was meeting in Japan with Toyota's president.Toyota 4Runner SUVs and T100 trucks in safety probe |
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May 10, 20102010-05-10 | John M. Glionna, Yuriko NaganoJohn M. Glionna, Yuriko Nagano | Toyota chief, LaHood vow to improve communication After a "frank dialogue," the U.S. transportation secretary praises the automaker's efforts to boost safety.Toyota chief, LaHood vow to improve communication |
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May 8, 20102010-05-08 | Shawn LangloisShawn Langlois | Consumer Reports lifts Lexus GX 460 'do not buy' rating Hey, Lexus drivers, remember that red flag a few weeks ago? No, not about sticky gas pedals. The one from Consumer Reports about your SUV possibly flipping over?Consumer Reports lifts Lexus GX 460 'do not buy' rating |
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May 8, 20102010-05-08 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Transportation chief Ray LaHood to meet with Toyota President Akio Toyoda in Japan LaHood says he plans to deliver a stern message that the U.S. will not tolerate violations of safety laws that jeopardize the public.Transportation chief Ray LaHood to meet with Toyota President Akio Toyoda in Japan |
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May 7, 20102010-05-07 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | NHTSA official offers lukewarm endorsement of auto safety bill In surprisingly brief comments to a House panel, David Strickland said the proposed law would strengthen the National Highway Traffic Safety Administration, but its input on the measure wasn't sought.NHTSA official offers lukewarm endorsement of auto safety bill |
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April 30, 20102010-04-30 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | House bill takes aim at auto safety defects Responding to Toyota’s sudden acceleration crisis, a House committee is preparing legislation that would reshape auto safety regulations and boost potential fines for violations.House bill takes aim at auto safety defects |
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April 29, 20102010-04-29 | Jerry HirschJerry Hirsch | Toyota resumes selling recalled Lexus GX 460 SUV The automaker had halted sales of the 2010 GX 460 because of a problem with stability control that Consumer Reports had identified. It says it is contacting owners to update software.Toyota resumes selling recalled Lexus GX 460 SUV |
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April 28, 20102010-04-28 | Jerry HirschJerry Hirsch | Toyota's recall of 2003 Sequoia SUVs highlights a disparity Some drivers can find themselves paying to fix a defect that the automaker has known about for years and has repaired for others at no cost.Toyota's recall of 2003 Sequoia SUVs highlights a disparity |
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April 19, 20102010-04-19 | Gerrick D. KennedyGerrick D. Kennedy | Toyota agrees to pay fine of $16.4 million, to recall Lexus GX 460 Toyota agrees to pay fine of $16.4 million, to recall Lexus GX 460 |
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April 19, 20102010-04-19 | Ken BensingerKen Bensinger | Toyota will recall Lexus GX460, DOT officials say Toyota will recall Lexus GX460, DOT officials say |
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April 17, 20102010-04-17 | Jerry HirschJerry Hirsch | Toyota verifies flaw in Lexus SUV The carmaker says it's looking for a fix to the SUV rollover issue in the GX 460. Separately, it will recall 600,000 Sienna minivans over potential corrosion in the cable securing the spare tire.Toyota verifies flaw in Lexus SUV |
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April 15, 20102010-04-15 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota delayed Venza recall in U.S. for six weeks, records show The automaker had recalled the vehicle in Canada on Dec. 16 to address floor-mat and gas-pedal problems. It issued a similar recall in the U.S. on Jan. 27. The delay has caught regulators' attention.Toyota delayed Venza recall in U.S. for six weeks, records show |
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April 15, 20102010-04-15 | Tiffany HsuTiffany Hsu | Toyota testing all of its SUVs in wake of Consumer Reports' warning Troubled carmaker says it will study the entire lineup for stability control. The move comes after the magazine's warning about the 2010 Lexus GX 460.Toyota testing all of its SUVs in wake of Consumer Reports' warning |
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April 14, 20102010-04-14 | Jerry Hirsch, Tiffany HsuJerry Hirsch, Tiffany Hsu | Toyota moves to control damage from Consumer Reports' Lexus warning The automaker's swift reaction in the wake of a series of large recalls is expected to set a precedent for other manufacturers who find themselves in similar situations.Toyota moves to control damage from Consumer Reports' Lexus warning |
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April 13, 20102010-04-13 | Jerry HirschJerry Hirsch | Toyota temporarily halts sale of Lexus GX 460 SUV The move comes after Consumer Reports says the vehicle is susceptible to rollover accidents and federal safety regulators urge drivers to use extra caution in operating it.Toyota temporarily halts sale of Lexus GX 460 SUV |
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April 10, 20102010-04-10 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | U.S. weighs second penalty against Toyota Federal safety regulators find that 'two separate defects' exist in sticking accelerator pedals, but that the ongoing recall may address only one.U.S. weighs second penalty against Toyota |
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April 9, 20102010-04-09 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Lawsuits against Toyota are consolidated More than 150 cases claiming both economic damage and personal injury will be heard together in a federal courtroom in Santa Ana.Lawsuits against Toyota are consolidated |
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April 8, 20102010-04-08 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota execs debated when to disclose accelerator-pedal problem Toyota execs debated when to disclose accelerator-pedal problem |
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April 8, 20102010-04-08 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota response to complaints takes on a confrontational tone Special teams are sent to investigate, and sometimes discredit, reported problems.Toyota response to complaints takes on a confrontational tone |
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April 6, 20102010-04-06 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | U.S. seeks to hit Toyota with top fine for delays in disclosing problems Transportation Department looks to levy the maximum civil fine of $16.4 million against Toyota for delays in notifying authorities about defects in its gas pedals.U.S. seeks to hit Toyota with top fine for delays in disclosing problems |
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April 6, 20102010-04-06 | Jerry HirschJerry Hirsch | Toyota extends sales incentives The carmaker says it will now offer financing and lease specials through May 3. The deals launched an incentive war last month and sent auto sales soaring, but they threaten to hurt profits.Toyota extends sales incentives |
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April 2, 20102010-04-02 | Jerry HirschJerry Hirsch | Sales rev up big time for Ford, Toyota, GM A price war and pent-up demand fuel a 24% rise industrywide.Sales rev up big time for Ford, Toyota, GM |
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March 29, 20102010-03-29 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota's acceleration woes part of two new inquiries A National Academy of Sciences investigation will scrutinize electronic controls in all vehicles.Toyota's acceleration woes part of two new inquiries |
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March 26, 20102010-03-26 | Jerry HirschJerry Hirsch | Toyota names chief quality officer for North America Steve St. Angelo, a veteran executive, will lead a group to improve vehicle quality while giving North American operations more autonomy in a company known for Japan-centric decision-making.Toyota names chief quality officer for North America |
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March 26, 20102010-03-26 | Stuart PfeiferStuart Pfeifer | Defendant blames Toyota runaway acceleration for fatal 2008 crash Umni Suk Chung is charged with vehicular manslaughter. She said her Lexus RX 330 sped up -- even as she braked -- on the 10 Freeway in West Los Angeles.Defendant blames Toyota runaway acceleration for fatal 2008 crash |
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March 25, 20102010-03-25 | Tony PerryTony Perry | Lawyers circle Toyota In San Diego, 150 attorneys gather to plot strategy for what could be a deluge of lawsuits to come against the automaker.Lawyers circle Toyota |
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March 25, 20102010-03-25 | Stuart PfeiferStuart Pfeifer | Deaths blamed on Toyota sudden acceleration top 100 Deaths blamed on Toyota sudden acceleration top 100 |
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March 22, 20102010-03-22 | John M. GlionnaJohn M. Glionna | Toyota Man's' conformist ways come under fire Workers follow rigid military-style rules that teach them to sacrifice individuality for the good of the group. Their payback is job security, regular promotions and premium pay.Toyota Man's' conformist ways come under fire |
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March 15, 20102010-03-15 | Nathan Olivarez-Giles, Tony PerryNathan Olivarez-Giles, Tony Perry | Results of Toyota's tests of runaway Prius 'inconsistent' with driver's account The carmaker says it failed to reproduce the stuck accelerator that a motorist says took him on a wild ride near San Diego last week.Results of Toyota's tests of runaway Prius 'inconsistent' with driver's account |
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March 14, 20102010-03-14 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota was asked in 2007 to consider installing software to prevent sudden acceleration The automaker began installing the safety feature, known as brake override, only this January after a widely publicized accident involving a runaway Lexus ES that killed four people near San Diego.Toyota was asked in 2007 to consider installing software to prevent sudden acceleration |
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March 13, 20102010-03-13 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota disputes allegations that it withheld evidence It tells Congress it has gone to great lengths to share information, but acknowledges the existence of the Books of Knowledge, or troves of technical information about its vehicles.Toyota disputes allegations that it withheld evidence |
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March 12, 20102010-03-12 | Tiffany HsuTiffany Hsu | Toyota aims for a surge in sales The troubled automaker hopes to draw buyers this weekend with the help of an advertising blitz and big incentives.Toyota aims for a surge in sales |
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March 12, 20102010-03-12 | Jim PuzzangheraJim Puzzanghera | Leader defends NHTSA's response to Toyota complaints The agency investigated sudden-acceleration reports but didn't find enough evidence to force a recall, Administrator David Strickland tells a House subcommittee.Leader defends NHTSA's response to Toyota complaints |
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March 12, 20102010-03-12 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota faces a growing number of probes in U.S. The FBI, a U.S. attorney's office in New York, the SEC and even the L.A. city attorney have opened investigations of the Japanese automaker, adding to existing probes by Congress and regulators.Toyota faces a growing number of probes in U.S. |
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March 11, 20102010-03-11 | Nathan Olivarez-GilesNathan Olivarez-Giles | Prius inquiry takes a detour Rift over involvement of a congressman's aide in the runaway Toyota case in San Diego County causes an hours-long delay.Prius inquiry takes a detour |
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March 10, 20102010-03-10 | Richard Marosi, Nathan Olivarez-GilesRichard Marosi, Nathan Olivarez-Giles | Runaway Prius driver: 'I was laying on the brakes but it wasn't slowing down' Regulators and Toyota say they'll investigate James Sikes' wild ride east of San Diego, where he reached speeds of 90 mph weaving in and out of traffic before a CHP officer came to his aid.Runaway Prius driver: 'I was laying on the brakes but it wasn't slowing down' |
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March 9, 20102010-03-09 | Nathan Olivarez-GilesNathan Olivarez-Giles | Runaway Prius hits 90 mph before stopping with aid of CHP A stuck accelerator takes the Toyota hybrid to 90 mph on Interstate 8 in San Diego County before an officer helps out.Runaway Prius hits 90 mph before stopping with aid of CHP |
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March 8, 20102010-03-08 | John M. GlionnaJohn M. Glionna | Toyota workers raised safety concerns with bosses in 2006 memo The notice told of worries about employees and vehicles over the automaker's push to trim costs and boost production.Toyota workers raised safety concerns with bosses in 2006 memo |
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March 8, 20102010-03-08 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota attacks claim of defect found in electronics The automaker brings out a panel of experts at its Torrance facility to debunk the findings of a professor trying to determine the cause of unintended acceleration.Toyota attacks claim of defect found in electronics |
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March 6, 20102010-03-06 | Jerry Hirsch, Jim PuzzangheraJerry Hirsch, Jim Puzzanghera | Lawmakers want Toyota to disclose results of electronics tests Reps. Henry Waxman and Bart Stupak express skepticism about the automaker's explanation for sudden acceleration and say they want to interview its employees. Toyota says it will cooperate.Lawmakers want Toyota to disclose results of electronics tests |
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March 5, 20102010-03-05 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | More owners of Toyota vehicles say recall repairs aren't working Some of the more than 60 drivers reporting incidents say sudden unintended acceleration has happened to them more than once since having modifications done at dealers.More owners of Toyota vehicles say recall repairs aren't working |
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March 4, 20102010-03-04 | Tiffany HsuTiffany Hsu | Toyota offers workers bonuses at California factory slated to close The carmaker offers $250 million in 'rewards' to 5,000 employees who remain on their jobs at the Fremont plant through the end of the month, when operations are scheduled to cease.Toyota offers workers bonuses at California factory slated to close |
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March 4, 20102010-03-04 | John M. GlionnaJohn M. Glionna | Tense times in Toyota City The Japanese carmaker's corporate home town is reeling from recession and recalls.Tense times in Toyota City |
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March 3, 20102010-03-03 | Stuart PfeiferStuart Pfeifer | Toyota sued over August crash that killed CHP officer and three family members After that incident, the automaker recalled millions of cars to replace floor mats that it said could cause the accelerator to jam.Toyota sued over August crash that killed CHP officer and three family members |
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March 3, 20102010-03-03 | Ken Bensinger, Jim PuzzangheraKen Bensinger, Jim Puzzanghera | Calls grow for throttle safeguard All new cars should be required to have brake override systems, a key senator says at Toyota hearings.Calls grow for throttle safeguard |
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March 3, 20102010-03-03 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota's fix is a bust, owners claim New complaints allege sudden acceleration and other problems after recall work.Toyota's fix is a bust, owners claim |
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March 3, 20102010-03-03 | Nathan Olivarez-GilesNathan Olivarez-Giles | Edmunds.com offers $1-million prize for Toyota fix The auto information and pricing company is launching a public competition to find a solution to the carmaker's unintended-acceleration problem.Edmunds.com offers $1-million prize for Toyota fix |
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March 2, 20102010-03-02 | Jessica GuynnJessica Guynn | Toyota, looking for positive spin, turns to Twitter [Updated] Toyota, looking for positive spin, turns to Twitter [Updated] |
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March 2, 20102010-03-02 | David PiersonDavid Pierson | Toyota chief apologizes in Beijing Holding a news conference in the world's largest car market, Akio Toyoda says safety problems stemmed from a company that was expanding too fast.Toyota chief apologizes in Beijing |
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March 2, 20102010-03-02 | Jessica GuynnJessica Guynn | Toyota, looking for positive spin, turns to Twitter [Updated] Toyota, looking for positive spin, turns to Twitter [Updated] |
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Feb. 28, 20102010-02-28 | PHOTOS: Toyotas, fatalities and sudden acceleration PHOTOS: Toyotas, fatalities and sudden acceleration |
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Feb. 28, 20102010-02-28 | Christopher KnightChristopher Knight | Toyota showroom faces a morbid museum Toyota showroom faces a morbid museum |
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Feb. 28, 20102010-02-28 | Robert Faturechi, Stuart Pfeifer, Carol J. WilliamsRobert Faturechi, Stuart Pfeifer, Carol J. Williams | Toyotas, deaths and sudden acceleration Toyotas, deaths and sudden acceleration |
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Feb. 28, 20102010-02-28 | Robert Faturechi, Stuart Pfeifer, Carol J. WilliamsRobert Faturechi, Stuart Pfeifer, Carol J. Williams | Like a car on a slingshot' At least 56 people have died in Toyota accidents in which sudden acceleration has been alleged.Like a car on a slingshot' |
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Feb. 27, 20102010-02-27 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota 'deliberately withheld' evidence in safety lawsuits, House panel says Memos from a former Toyota lawyer describe failure to produce evidence in vehicle rollover lawsuits, says the chairman of the House Oversight and Government Reform Committee.Toyota 'deliberately withheld' evidence in safety lawsuits, House panel says |
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Feb. 27, 20102010-02-27 | John M. Glionna, Jerry HirschJohn M. Glionna, Jerry Hirsch | U.S. is cast as villain in Japan Some believe Toyota is being treated unfairly by regulators and lawmakers.U.S. is cast as villain in Japan |
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Feb. 26, 20102010-02-26 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Lawmakers just getting started on scrutiny of Toyota More hearings examining the automaker and the agency that oversees it are planned in coming weeks, and legislation to beef up regulation is likely.Lawmakers just getting started on scrutiny of Toyota |
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Feb. 25, 20102010-02-25 | Michael Muskal, Jim PuzzangheraMichael Muskal, Jim Puzzanghera | Toyota president apologizes at House hearing I fear the pace at which we have grown may have been too quick,' says Akio Toyoda, on the second day of hearings on the automaker's safety problems.Toyota president apologizes at House hearing |
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Feb. 23, 20102010-02-23 | Jerry HirschJerry Hirsch | Toyota's rivals rush to fill void With owners' loyalty to the Japanese giant shaken, other brands boost market share.Toyota's rivals rush to fill void |
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Feb. 23, 20102010-02-23 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota's fractured structure may be at root of safety problems The uncoordinated response to problems resulted from a diffuse organization, former company insiders say.Toyota's fractured structure may be at root of safety problems |
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Feb. 23, 20102010-02-23 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota gets two subpoenas as sudden acceleration complaints pile up There might have been 2,600 incidents of unintended acceleration in the last decade, about 600 more than the number of complaints filed by Toyota owners to federal regulators, a House committee says.Toyota gets two subpoenas as sudden acceleration complaints pile up |
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Feb. 23, 20102010-02-23 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Electronics could be factor in Toyotas' sudden acceleration, executive admits Testifying before a congressional panel, the carmaker's top U.S. sales executive apologizes for a series of missteps that allowed the problem to go unchecked for years.Electronics could be factor in Toyotas' sudden acceleration, executive admits |
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Feb. 23, 20102010-02-23 | Walter Hamilton, Kathleen HennesseyWalter Hamilton, Kathleen Hennessey | Execs can't win in testifying on Capitol Hill Toyota's president is likely to learn what other corporate kings have when appearing at congressional hearings.Execs can't win in testifying on Capitol Hill |
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Feb. 23, 20102010-02-23 | Jerry HirschJerry Hirsch | Toyota plans to put brake overrides in new vehicles By the end of 2010, the firm will begin installing a system that shuts down the engine when the brake and gas pedals are pressed simultaneously. It's an extra safeguard against sudden acceleration.Toyota plans to put brake overrides in new vehicles |
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Feb. 22, 20102010-02-22 | Ken BensingerKen Bensinger | Toyota tried to cut costs on recalls A company document touts successes in limiting regulators' safety actions -- months before the sudden-acceleration problem was widely known outside of Toyota and the federal highway regulatory agency.Toyota tried to cut costs on recalls |
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Feb. 19, 20102010-02-19 | Ken Bensinger, Jerry Hirsch, Ralph VartabedianKen Bensinger, Jerry Hirsch, Ralph Vartabedian | Toyota president to testify before Congress After indicating at first he would not appear, Akio Toyoda gets a personal invitation from the chairman of the House Committee on Oversight and Government Reform and agrees to testify next week.Toyota president to testify before Congress |
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Feb. 19, 20102010-02-19 | Tiffany HsuTiffany Hsu | Toyota repairs are humming Dealers have begun software updates on recalled Priuses.Toyota repairs are humming |
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Feb. 18, 20102010-02-18 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota calls in Exponent Inc. as hired gun The California engineering firm is known for helping big corporations weather messy disputes. It denies accusations that it skews results to benefit its clients.Toyota calls in Exponent Inc. as hired gun |
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Feb. 17, 20102010-02-17 | Coco Masters, Jim PuzzangheraCoco Masters, Jim Puzzanghera | Next up for Toyota: A possible recall of Corollas Complaints about model's power steering may prompt action. Akio Toyoda, the company's top official, says he won't appear before Congress.Next up for Toyota: A possible recall of Corollas |
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Feb. 17, 20102010-02-17 | Coco MastersCoco Masters | Toyota considering Corolla recall Auto company is probing customer complaints related to subcompact's power steering. A brake-override system will be fitted to all new models, Toyota president Akio Toyoda confirmed.Toyota considering Corolla recall |
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Feb. 15, 20102010-02-15 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota faces new reports of sudden-acceleration deaths Complaints citing the defect in at least 13 fatalities have poured in to federal regulators since recalls were first announced, bringing the total to 34.Toyota faces new reports of sudden-acceleration deaths |
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Feb. 12, 20102010-02-12 | Ken BensingerKen Bensinger | More Q&A with Ken Bensinger on Toyota More Q&A with Ken Bensinger on Toyota |
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Feb. 12, 20102010-02-12 | Jerry Hirsch, Stuart PfeiferJerry Hirsch, Stuart Pfeifer | Toyota faces massive legal liability Legal expenses and damages could add billions to Toyota's recall costs, with dozens of suits pending over injuries and deaths and at least 30 seeking class-action status over lost use of vehicles.Toyota faces massive legal liability |
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Feb. 10, 20102010-02-10 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota may redesign push-button ignition The troubled automaker says it is moving closer to adopting changes to its keyless starter system, a potential factor in sudden acceleration.Toyota may redesign push-button ignition |
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Feb. 9, 20102010-02-09 | Sharon BernsteinSharon Bernstein | Toyota faces a massive marketing challenge To win back confidence in its vehicles' safety as worries grow of further bad news, the automaker must embrace a rapidly evolving strategy and reach out boldly to consumers, crisis experts say.Toyota faces a massive marketing challenge |
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Feb. 7, 20102010-02-07 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Congressional committees gearing up for Toyota hearings Investigators will focus on discrepancies in the automaker's explanation of the sudden-acceleration problem and examine the regulatory role of the National Highway Traffic Safety Administration.Congressional committees gearing up for Toyota hearings |
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Feb. 6, 20102010-02-06 | Jerry Hirsch, Coco MastersJerry Hirsch, Coco Masters | Toyota president issues rare apology as pressure mounts Akio Toyoda announces a task force to improve quality, but bristles at suggestions that the automaker was trying to cover up problems and that he should have personally addressed the issue earlier.Toyota president issues rare apology as pressure mounts |
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Feb. 5, 20102010-02-05 | Coco Masters, Jim PuzzangheraCoco Masters, Jim Puzzanghera | Toyota chief apologizes for recalls I am deeply sorry about the inconvenience and concern caused to our customers and others,' says Akio Toyoda, who did not announce a Prius recall. 'I regret this more than anything.'Toyota chief apologizes for recalls |
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Feb. 4, 20102010-02-04 | Tiffany HsuTiffany Hsu | Prius concerns arise as Toyota dealers fix other models Owners complain of problems with the brakes, the lights and unexpected reversal.Prius concerns arise as Toyota dealers fix other models |
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Feb. 3, 20102010-02-03 | Jessica GuynnJessica Guynn | Apple co-founder Steve Wozniak says his Toyota Prius accelerates on its own Apple co-founder Steve Wozniak says his Toyota Prius accelerates on its own |
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Feb. 3, 20102010-02-03 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota probes take a new turn Investigations are focusing on electronic throttle systems.Toyota probes take a new turn |
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Feb. 3, 20102010-02-03 | Jerry Hirsch, Jim PuzzangheraJerry Hirsch, Jim Puzzanghera | LaHood says regulators are investigating Toyota Prius brakes The Transportation secretary also defends the government's inquiry into sudden acceleration in other models. He backs off an earlier statement telling owners to stop driving the recalled vehicles.LaHood says regulators are investigating Toyota Prius brakes |
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Feb. 2, 20102010-02-02 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Disputed Toyota documents could shed light on safety accusations An arbitrator is asked to unseal the documents in a federal case in which a former company lawyer claims the automaker concealed evidence.Disputed Toyota documents could shed light on safety accusations |
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Jan. 30, 20102010-01-30 | Nathan Olivarez-GilesNathan Olivarez-Giles | What Toyota owners should know Toyota Motor Corp. recalled and halted sales of eight models because of a design flaw. Here is what the automaker and consumer experts think Toyota owners should know.What Toyota owners should know |
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Jan. 30, 20102010-01-30 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Doubt cast on Toyota's decision to blame sudden acceleration on gas pedal defect The pedal maker denies that its products are at fault. Some independent safety experts also are skeptical of Toyota's explanations. 'We know this recall is a red herring,' one says.Doubt cast on Toyota's decision to blame sudden acceleration on gas pedal defect |
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Jan. 28, 20102010-01-28 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota's gas-pedal problems grow The carmaker adds 1.1 million more vehicles to its floor mat recall and comes under increasing scrutiny for its handling of the matter. A congressional panel plans an investigation.Toyota's gas-pedal problems grow |
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Jan. 28, 20102010-01-28 | Jerry HirschJerry Hirsch | Toyota recall Q & A: What to do if your car suddenly accelerates As the automaker halts sales and production of certain models and attempts to fix a gas-pedal design flaw, here's some advice for drivers in case of emergency.Toyota recall Q & A: What to do if your car suddenly accelerates |
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Jan. 28, 20102010-01-28 | Jerry Hirsch, Nathan Olivarez-GilesJerry Hirsch, Nathan Olivarez-Giles | Toyota in race to save its image As safety issues tarnish the carmaker's golden image, rivals gear up to grab new customers.Toyota in race to save its image |
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Jan. 27, 20102010-01-27 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota temporarily halts sales of eight models The carmaker took the unprecedented action because the vehicles' gas pedals can get stuck and cause unwanted acceleration. Toyota will also stop making the cars and trucks Monday.Toyota temporarily halts sales of eight models |
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Dec. 8, 20092009-12-08 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Study: Toyota received most complaints about sudden acceleration Toyota was the target of 41% of all consumer complaints about the problem in 2008 cars, according to Consumer Reports. Ford received 28% of complaints.Study: Toyota received most complaints about sudden acceleration |
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Nov. 29, 20092009-11-29 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Data point to Toyota's throttles, not floor mats Amid widening concern over acceleration events, Toyota has cited 'floor mat entrapment.' But reports point to another potential cause: the electronic throttles that have replaced mechanical systems.Data point to Toyota's throttles, not floor mats |
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Nov. 7, 20092009-11-07 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota is sued over concerns of sudden acceleration A lawsuit filed Thursday by two Los Angeles County residents claims that the majority of Toyota and Lexus vehicles made since 2001 contain defective components that can cause unintended acceleration.Toyota is sued over concerns of sudden acceleration |
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Nov. 5, 20092009-11-05 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Regulators slam Toyota over 'no defect' claim U.S. auto safety agency rebukes an assertion that it found nothing wrong in vehicles involved in a massive recall over incidents of unintended acceleration.Regulators slam Toyota over 'no defect' claim |
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Oct. 18, 20092009-10-18 | Ken Bensinger, Ralph VartabedianKen Bensinger, Ralph Vartabedian | Toyota's runaway-car worries may not stop at floor mats The 2009 Lexus ES 350 shot through suburban San Diego like a runaway missile, weaving at 120 miles an hour through rush hour freeway traffic as flames flashed from under the car.Toyota's runaway-car worries may not stop at floor mats |
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Sept. 30, 20092009-09-30 | Ken Bensinger, Martin ZimmermanKen Bensinger, Martin Zimmerman | Toyota to recall 3.8 million vehicles The move will address concerns that floor mats on the driver's side could cause the gas pedals to become stuck. Models affected include 2007-2010 Toyota Camrys and 2004-2009 Toyota Priuses.Toyota to recall 3.8 million vehicles |
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